I arrived early for my appt and the staff was able to help me. They were helpful in taking my walking cart out of trunk for me,showing me where to wait while service was being done (oil change).It was done quickly and car was washed and as I had asked, they vacuumed front floor of vehicle. When leaving, worker came over and loaded my walking cart into the trunk for me. This was a good chore done and a pleasant experience.
I was looking online at various Chevrolet dealers in Minnesota, Iowa and South Dakota. My mom recommended I check out what Cornerstone Chevrolet had available as she had purchased her Chevy Impala there last year and was very happy with the service she received. As a result, I ended up finding the 2013 Chevy Malibu LT that I purchased last Friday. Chad was very helpful and very knowledgeable. He was able to answer all my questions on the vehicle and even provided me with a trade-in value on my 2012 Chevy Malibu shortly after my inquiry. Chad took care of all the details and made sure to let me know how to handle the licensing on the vehicle between Minnesota & Iowa. The last item to figure out was how I would get up there to get the vehicle as I'm a tax accountant and I live in Le Mars, IA which is over 5 hours from their dealership. Chad solved that problem quickly and offered to have it driven to Le Mars. This was great for me as I am working extended work hours right now for tax season. I absolutely love my new Chevy Malibu. This is my 4th Malibu and it's the best so far! It is so sharp and has so many great features that I would have never expected! I have received tons of compliments on the vehicle and love everything about it! I would definitely recommend friends and family to go to Cornerstone Chevrolet for their next vehicle! I know I will return again in the future! Thanks to Chad for the great customer service and for answering all my questions! Also, thanks to Jim for driving the car to Le Mars for me!
The Service personnel and Secretary "Kathy" are just super. Friendly, Knowledgeable, and overall Super People. No messing around! Never had to wait long at all and if you do you are told from the git go. Get the job done and get out.
I was greeted by a Service Writer upon entering your Service Department. He was very friendly, polite, and professional. Your dealership not only met my scheduled maintenance needs, but went over and beyond in installing a new set of wiper blades and wheel cover of mine, at no expense! I will definately return here for ALL of my service needs in the future. Thank you for the great service experience.
I purchased my 2011 Chevrolet Equinox from Cornerstone and had it in so they could install remote start, detail the vehicle, and do a standard once over of my purchase since they hadn't had time to do so prior to my buying the vehicle. This was the first used car I have purchased in many years as my last three vehicles were new, so it really meant a lot that they went through the vehicle as if it were still theirs to sell, even after I agreed to purchase it. Jeremy in the service department went above and beyond to make sure my new car was in perfect shape before I took it home - ignoring no small detail and the others assisting me in both the cashier area and accessories area were very warm and made me feel like a valuable customer. I am in awe at everything they did for me, and I have nothing but confidence that my car and my dealership will serve me well for many years. I absolutely recommend this dealership to anyone looking for great service, good people and honesty.
When I started the truck Friday morning, a number of warning lights came on. I called Jim Leet to tell him what was going on and he told me to bring it in. I brought the truck in and within two hours it was fixed. As always, the staff is friendly and trust that Jim will have the necessary things taken care of on our truck.
I purchased my second vehicle from Cornerstone's Bill Cregan on Saturday and once again my every expectation was exceeded. I really like buying from Cornerstone, they truly go above and beyond to ensure their customers are always 100% satisfied and you never get the feeling they are only looking out for their best interests, which is quite refreshing. Not only were they pivotal in finding me the car I wanted, but they really stepped up to work with me on my trade and financing and made me feel totally comfortable in making the purchase I made. This was the first used car I have purchased in three previous vehicles so the concept was a little scary for me. Once the details were handled and a deal reached, I was even more surprised when I was told of some of their post-purchase satisfaction efforts, such as their 'Pit Stop' which ensures me and my new vehicle are getting along fine. What a great concept to ensure nothing is off, and a sharp contrast from dealing with a different (smarmy) dealer for our truck last year. I already have sent friends to Bill from my past experience with him and will continue to tell people about how great they are. My only regret was not calling them when we purchased our truck.
Very pleased with customer service. I was seen to promptly, even though I arrived earlier than my scheduled appt. The employees were very friendly. My car looked and smelled clean after the work was done. I appreciate the clear explanations of further attention my car will be needing. And, I like the new waiting room, very clean, bright, and airy. And good coffee! Thanks!
Nice people, great service. I live 3 1/2 hours south of Cornerstone Chevrolet - was worth the drive for the trade and the vehicle I purchased. Thanks.
Wim at the Monticello location was very helpful, patient, kind and thorough. The workers in the garage I found to be very organized and quick to serve. I love my Malabou!!!
I walked in without an appointment and the service guy put me right in and was out of there in 45 min. Very appreciative of the service. Saved me a lot of time and effort.
Jim Leet was very helpful in dealing with my concerns. He was persistent in contacting me to give updates, which helped with my busy day. I felt in-the-loop the whole time. It was tough to give back the courtesy vehicle, though. Thanks!
I have moved to Monticello in May 2013 and was referred by a customer of yours to have my boyfriends car looked at there. we have been very pleased with with the service we have received on all our cars, I think we have 5 cars or vans and you have worked on at least 3 of them we get great service and, have worked with Katie or Eric they are so upbeat and awesome with customer service. thanks to that. I love how you have decorated the new building especially the new blue back splash! Looks awesome
OUr Salesman, Tim Furman was excellent to deal with. No high pressure like other dealerships can be. Made buying our car very easy and relaxed. Denise the finance gal was great also.
Please share your experience.
I was looking for a somewhat rare to find truck, and Travis found it at a great price in an expedited time, had the add-ons done immediately and got me into my dream truck!
Travis Miller was great and very helpful! He worked with me and got me what I wanted! and I defiantly respect a salesman who is willing to sacrifices some of his commission to make sure the customer is satisfied.
Chad and Denise were AWESOME! they both worked really hard to find us something in our budget that met our needs. We will definitely be back.
Always appreciate how the staff is friendly and helpful. Jim Leet does a great job in helping us in maintaining our vehicles.
Cameron has excellent people skills, he was very knowledgeable!!! (thanks for staying late on a saturday) Chase really went the extra mile to get us into a Cornerstone vehicle!!! (thank for staying late on a saturday)
The entire staff was very friendly. We arrived to the dealership kind of late but they were willing to stick around and answer all of our questions during our purchase.
Awesome as usual!
I bought my car from you in May, and I just brought it in for a little fix up (wheel bearing). I have never before received such wonderful service from an auto repair shop. I will be taking my car to Cornerstone for oil changes in the future and for all future maintenance/repairs!
Wim is excellent to work with. I will only buy cars from him, he makes everything so easy and relaxing.
Great follow up! Glad they found the color we were looking for. Friendly sales and accessories delivery cordinator.
Came in for a oil change and tire rotation, Eric was the only one on duty with a half dozen coustomers waiting. He was smooth, unflappable and professional. Business as it should be! Thanks
Quick, easy and hassle free
Travis Miller was a gem - very helpful, not pushy. Denise in finance was very nice.
I originally inquired as to bringing my auto in on a moments notice and was treated extremely well... When arriving on site, I felt I was very important customer; my needs were met in a timely manner and everyone involved was courteous
The personnel attention is gratly valued. The service department made me feel extermly important even though my vehicles are approaching hospice care status.
I am taken care of in all areas and would refer my friends to the dealership
Service was completed in a timely manner. Online rebate was submission was super quick and easy!
Great as usual. The staff was quick to acknoledge me and began the work right away. The waiting room was comfortable and a definite upgrade from the prior location. The place was very clean and the staff friendly and professional.
Service was completed in a timely manner. Online rebate submission was super quick and easy
I had maintance done on my car. The technicians and everyone involved was extremely courteous and knowledgeable
I had a wonderful experience. Ben showed me all the cars i wanted to see and when i found the one I wanted he made it happen. Denise in finance got my payment where I wanted it. I have already told many people what a great time It was
Done timely... People courteous
I'll be back!
I regularly use this dealership for oil changes on both of our vehicles. it is usually not a very long wait and the staf is friendly.
Got a chance to check out the new dealership it was a very plesant experience
My experience with Cornerstone Chev has been excellent! I really appreciate all the help that you guys have done for me. Everyone is so nice and friendly and really have great customer skills ;) i will recommend Ben Holthause at Cornerstone Chev to anyone!
I have always gone to a local dealer and had sent friends to them, but now i will be a Corenstone gal. I hope your service is as good as your sales. Chad was a super sales person to deal with!!
Very caring and couteous people
This was a pre- trip oil change. Other areas of concern were noted in the paperwork and explained in detail so I was more aware of what to look for in future driving.
Service was fast and took care of what i asked for
Top notch! Everyone was very knowledgeable about their products. They were also very nice and respectful witouth being pushy. My wife and I were treated like royality. A+ I will definitely go back in the future.
Outstanding customer service
They have a no pressure, friendly sales staff. I recommend buying your car here!
I love my new car, and I had a great experience buying it from Cornerstone Chevrolet!